Parent and Outreach Services

Hours of Operation

Monday 8:30 a.m. - 5 p.m.
Tuesday 8:30 a.m. - 5 p.m.
Wednesday 8:30 a.m. - 5 p.m.
Thursday 8:30 a.m. - 5 p.m.
Friday 8:30 a.m. - 5 p.m.
Saturday Closed
Sunday Closed


412 Sterling Drive
Google Map

Handicap Accessible


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Making an Appointment

Call 718-630-4079 or 718-630-4805 to schedule your appointment. Walk-ins welcome  too!

CYS Registration
  • Eligibility Criteria for CYS Programs is contingent on the status of the sponsor and is verified at registration. 

    Eligible patrons include:

    • Active duty military personnel 
    • DoD civilian employees paid from either appropriated funds (APF) or non-appropriated funds (NAF)
    • Reserve Component military personnel on active duty
    • Combat-related Wounded Warriors assigned  to a Warrior Ttransition Unit (WTU)
    • Surviving spouses of Military Members who died from a combat-related incident
    • Those acting in lieu of parents for the dependent child of an otherwise eligible patron
    • Eligible employees of DoD contractors on a space available basis
    • Others authorized on a space available basis with in approved exception
    • Retirees on a space available basis 

    Registering your child in CYS

    WebTrac provides links to services for eligible patrons. To access required CYS forms:  Webtrac online services.  

     Registration Checklist

    • Required forms for registering in Child Care (CDC/FCC/SAC) include:

    These forms are available in person at Parent Central Services or on Webtrac

    • Application for Department of Defense Child Care Fees, DD 2652 (not applicable to hourly care)
    • USDA Form
    • CYS Health Screening Tool, DA 7625-1, Tool 1 or DA 7725
    • Child Health Assessment (complete Parts A, B & C or Part A + school physical) Due within 30 days of registration
    • Family Care Plan for single/dual military only. Due within 30 days of registration

    Required forms for registering in Kids on Site include:

    • CYS Health Screening Tool, DA 7625-1, Tool 1 or DA 7725
    • Child Health Assessment (complete Parts A, B & C or Part A + school physical) Due within 30 days of registration
    • First time users, current immunization record only (0-5 and those school age not enrolled in public school)

    Required forms for registering in Youth Programs include:

    • CYS Teen Self  Registration Form
    • Application for Department of Defense Child Care Fees, DD 2652, (if utilizing Before/School or Summer Camp)
    • CYS Health Screening Tool, DA 7625-1, Tool 1 or DA 7725, (complete only if physician documented special needs)

     Required forms for registering in SKIESUnlimited include:

    • CYS Health Screening Tool, DA 7625-1, Tool 1 or DA 7725

     Required forms for registering in SPORTS include:

    • CYS Health Screening Tool, DA 7625-1, Tool 1 or Da 7725
    • Health Assessment/Sports Physical (complete Parts A, B & C). Due before participation in all sports activities

     Medical Action Plan (MAP) Only needed if a child is diagnosed with allergies, diabetes, asthma/respiratory, or seizures that require any rescue medications. This also includes conditions recommended by Multi-disciplinary Inclusion Action Team (MIAT).

     Parent Orientation

    Parent Central Services schedules appointments to acquaint parents with their child’s program. These sessions are an important part of the enrollment process and are offered at times convenient to parents. Orientation highlights include:

    • Facility tour
    • Orientation of our programs and spaces
    • Review of rules of conduct and procedures
    • Opportunity to meet staff, care providers and key volunteers
    • Complete required forms
    • Parent participation

     Deployment Support Services

    Deployment Support Services are established for eligible Army Service Members (e.g., deployed Soldiers, dependents of Army Fallen Warriors, Army Wounded Warriors assigned to a Wounded Warrior Unit, etc.).

    Childcare Cost

    Childcare cost is based on Total Family Income (TFI). TFI is defined as all earned income including wages, salaries, tips, special duty pay (flight pay), Active Duty demo pay, sea pay), Active Duty save pay, long-term disability benefits, voluntary salary deferrals, retirement or other pension income including SSI paid to the spouse and VA benefits paid to the surviving spouse before deductions for taxes.

    Parent fees are determined during the enrollment process prior to enrolling in a regularly scheduled Child Development Center (CDC), Family Child Care Home (FCC), School Age Care (SAC) or Youth Program and annually thereafter. 

    Payment Options

    CYS offers an online pre-registration service through WebTrac. Parent Central Services will help you get started by assigning your initial username and password. When you sign in for the first time, you will be asked to personalize your account. You’ll then have access to all of our online services which include bill payment, tax forms, receipts, class sign-ups and other conveniences. Payments for childcare can also be made at any CYS Child Development Center, School Age Center, and Parent Central Services.

Children with Special Medical Needs

Multi-Disciplinary Inclusion Action Team (MIAT) Process

The MIAT explores Installation child care and youth supervision options for children and youth with medical diagnoses that reflect life-threatening conditions, functional limitations and diagnosed behavioral/psychological conditions. The MIAT recommends child care and youth placement. It also determines reasonable accommodations and availability of services to support a child/youth’s special needs. “Inclusion” is an attitude and a philosophy that welcomes and supports all children, with the goal of facilitating and maximizing participation in CYS child care, youth supervision and educational programs. 

The MIAT is comprised of the Parent(s), CYS Coordinator, Outreach Services Director,  APHN, and EFMP Program Manager as chair.

Additional augmentees as identified or recommended. 

Parent Participation

Parent Advisory Council

The Parent Advisory Board is chaired by a parent, meets quarterly, and provides an opportunity for parents to meet and discuss ways to enhance Child and Youth Programs. The board, with the advice of the program staff are responsible for developing and overseeing the implementation of the Parent Participation Program. 

The Board coordinates the Parent Participation Program with the CYS staff to ensure that parents are involved in CYS planning and evaluation.

The Parent Participation Program is a planned group of activities and projects established by the Parent Board to encourage parents to volunteer in CYS, including special events and activities (such as field trips, holiday events, and special curriculum programs), small group activities, special projects (such as playground improvement, procurement of equipment, and administrative aid). The Parent Participation Program allows for a fee reduction on child care for parent participation.

Parent Education

Parent education offers resources to help parents and staff increase their ability and confidence for raising healthy children. A variety of parental education classes are offered to enhance parenting skills.

Additional parent education resources are available:

Visit your local Army Community Service.

Army OneSource 

Military One Source

Parent Center Hub


PCS'ing and Relocating

Transition of Child Records

Parent Central Services provides Army-wide transition assistance such as Global Data Transfer (GDT) of child records and accepts projected registrations for continued services. The system is designed to streamline the relocation process for military and civilian families. Standard data elements (such as names, birthdates, child health records, etc.) should follow each Family to their new duty assignments and make the local CYS registration procedure faster and easier.

Importing and exporting data for relocating families is part of the regular CYS in-and out-processing protocol.

Enrichment Programs

Kids On Site!  KOS provides short-term hourly child care to parents attending on-post meetings or functions in the same or adjacent building.

KOS supports Army Families through Deployment Support by providing assistance for the Army Chaplain's Strong Bond Program and other special events child care. CYS can provide child care support to Strong Bonds events if additional staff is available.

CYSitters offersformal training for teens from adults who provide short term hourly child care for families in their own homes. The training covers the skills needed to safely and appropriately care for children and includes First Aid and CPR, program activities, and the “business” of babysitting. Upon completion of the training CYSitters may be included in the CYS ’babysitter referral' list/website. 

Parents who need babysitters must complete a request form that is available at Parent Central Services. Parents make arrangements and negotiate fees directly with the babysitter for child care services. Stop by or call Parent Central Services for additional information.

Parents on Site offers support services for the operation and management of parent co-ops that exchange babysitting services, infant/toddler playgroups, short-term care in unit settings by Family members in another unit or organization.

Volunteer Childcare in Unit Setting (VCCUS) is an additional volunteer-based childcare program that allows for on-site care during meetings and events organized by military units, Army Community Service (ACS) groups or Family and Morale, Welfare and Recreation. Through VCCUS, Parent & Outreach Services will provide training to volunteers from the military unit or organization. The program enables the exchange of free and temporary childcare services during unit sessions when child development center services are not available. Parents and guardians of children in VCCUS must be attending the same function and remain at the site while their child is under volunteer care.

Kids At Home offers non-traditional outreach services to support families with children/youth whose primary care/educational setting is in their own home. The programs offer “imAlone”classes and support for enrolled children (11-15 years) whose parents have determined that they can be home alone during out-of-school hours. Home School Services provides for the use of CYS Services tech labs, multipurpose rooms, homework centers, instructional programs for educational purposes during school hours (when facilities are not in use) by children and youth who are home schooled.

School of Knowledge, Inspiration, Exploration and Skills (SKIESUnlimited) offers a range of out-of-school classes such as music, dance, martial arts, gymnastics, technology, life skills, and SAT prep and athletic experiences. All classes are provided by CYS employees and contract instructors in a variety of settings. All participants in SKIESUnlimited classes will be registered for CYS in the Child Youth Management System (CYMS). Classes are available for each age group with opportunities for advancement from beginners, intermediate and on to advance levels. Parents must remain on site during SKIESUnlimited classes.

Parent's Handbook

Parent's Handbook

Useful Parent Links
Useful Parent Guides / Links to...
U.S. Department of Education
Calendar for NYS Homeschool

Note: The dates for Quarterly Reports are only suggestions, as the law states that you may furnish your own schedule for these.

July 1

Letter of Intent (LOI)

August 15

Individualized Home Instruction Plan (IHIP)

November 15

First Quarterly Report

January 30

Second Quarterly Report

April 15

Third Quarterly Report

June 30

Fourth Quarterly Report,
Year-end Assessment

 *New York State Homeschooling Resources

Required courses

  1. For purposes of this subdivision, a unit means 6,480 minutes [108 hours] of instruction per school year.

  2. Instruction in the following subjects shall be required:

  • Education Law, sections 801, 804, 806 and 808, also require the following subjects to be covered during grades kindergarten through 12:

  • For grades 9 through 12: English (four units); social studies (four units), which includes one unit of American history, one-half unit in participation in government, and one- half unit of economics; mathematics (two units); science (two units); art and/or music (one unit); health education (one-half unit); physical education (two units); and three units of electives. The units required herein are cumulative requirements for grades 9 through 12.

  • The following courses shall be taught at least once during the first eight grades: United States history, New York State history, and the Constitutions of the United States and New York State.

  • For grades seven and eight: English (two units); history and geography (two units); science (two units); mathematics (two units); physical education (on a regular basis); health education (on a regular basis); art (one-half unit); music (one-half unit); practical arts (on a regular basis); and library skills (on a regular basis). The units required herein are cumulative requirements for both grades seven and eight.

  • For grades one through six: arithmetic, reading, spelling, writing, the English language, geography, United States history, science, health education, music, visual arts, physical education, bilingual education and English as a second language where the need is indicated.

**Patriotism and citizenship;

  • health education regarding alcohol, drug and tobacco misuse;

  • highway safety and traffic regulations, including bicycle safety; and

  • fire and arson prevention and safety.

Attendance need not be mentioned in your paperwork, but the number of total hours per quarter is required in each quarterly report (225 hours for grade 1-6, or 247.5 hours for grades 7-12). 

Transportation Guide
Transportation Guide
Parents & Family Transportation Information
School Bus
College Planning
Planning for College:  A Guide for Students and Their Parents Description
College Board Comprehensive college information site. College Board Online includes College Board tests, programs, and online registration, a Test Question of the Day, SAT preparation, a searchable database of colleges, financial aid information (including a financial aid calculator), career planning information, a fee-based essay evaluation service, online shopping and more.
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Accredited & Affordable Online Colleges (ACO) ACO creates in-depth resources that address topics, questions and concerns related to higher education with an eye on affordability and accreditation. Resources include comprehensive guidebooks, student interviews, user-friendly search tools, federal data sets and other materials created and vetted by experts in their fields.
Campus Tours Visit virtual campuses of colleges and universities. Relevant, reliable and up-to-date information about college and higher education opportunities.
CollegeBoard College Search Explore your interests and take the time to find the college that's right for you and puts you on a path to a bright future.
Colleges of Distinction Profiles colleges and universities throughout the United States that excel in four areas of distinction: engaged students, great teaching, vibrant communities, and successful outcomes.
Guide to Online Schools Resources empower students to connect with colleges and universities in order to find the best-fitting educational programs for career advancement and training.
Hack College "Work smarter not harder" is the motto of this site designed to equip students with the knowledge to optimize their college experience from a technology standpoint.
Peterson's Education Center Includes information about educational programs at all levels and provides searchable databases of colleges and academic programs including test prep and financial aid. Similar in content to College Board Online.
Educational Testing Service Network ETS are the the folks that write the SAT I: Reasoning Test, SAT II: Subject Tests, AP, GRE, CLEP, etc. ETS Net provides sample test questions, test preparation, and test registration. It also contains information on college planning, financial aid, and links to college and university sites.
Kaplan Test Prep SAT, ACT, and other test preparation, admissions consulting, and other services to help you prepare for college.
March 2 Success A FREE tool, from the U.S. Army, that provides educational content to help anyone improve their knowledge and test scores in the areas of Language Arts, Mathematics, and Science. March 2 Success provides materials to help improve scores on tests such as the SAT, ACT, state exit exams, and ASVAB.
College Resources / Financial Aid
Informational Brochures  
Findlay Athletics Florida State
Moore House CUNY / Veterans CUNY
Trade Schools Nursing Program
BSCC Auto tech Big Future College Application Checklist
Big Future Ed Pay Advance Placement
Big Future College Plan Handout Admission Profile Freshmen
SUNY VESID: College Training Information
Inventory of Registered College Programs College and University Campuses in New York State
NYSED Office of Higher Education  
Federal Resources Description
Federal Student Aid (FAFSA on the Web) - Information about how to apply for federal student aid from the United States Department of Education A plain speak web site that helps citizens learn more about federal loans and directs them to the information that best meets their needs
New York State Financial Aid (NYS Higher Education Services Corporation) Information on sources for financial aid, loans and tax information related to college Government portal for students with links to scholarships, internships, and academic resources
Veterans of Foreign Wars (VFW) Annually, the veterans' organization distributes more than $3 million in scholarships and savings bonds to America's youth through the annual Voice of Democracy and Patriot's Pen contests
Frequently Asked Questions

* What services does CYS provide?

  • Full-day child care
  • Part-day preschool
  • Sports
  • Kids on Site
  • Seasonal Camps            
  • SKIESUnlimited   
  • Open recreation for teens
  • Hourly care
  • Strong Beginnings Pre-K program
  • Recreational classes
  • Before/after-school programs

 * Not all programs are offered at every garrison. Please check with your local CYS office to verify availability of programs.

2. What can be provided as proof of eligibility?

Any of the following is an acceptable form for proof of eligibility. If the sponsor is the biological parent they may present a birth certificate. In addition, DEERS enrollment, a child’s ID card that proves legal guardianship and passports are acceptable documents.

3. Who should I contact if I have questions or concerns?

You may stop by Parent Central Services for personal assistance or make inquiries by email or phone. A CYS administrative assistant will be happy to help you schedule an appointment at Parent Central Services.

4. Where can I register?

Visit Parent Central Services  

5. What do I need to register?

  • Government ID
  • Contact information
  • Two emergency contacts
  • Immunization Documentation (School Age Care children are not required to provide documentation if they are enrolled in a local public school system where proof of currency of vaccination is required.)
  • Deployment orders (if applicable)
  • For on-base child care, an LES/pay voucher, student letter, or seeking employment verification.

6. What full-day or before/after-school child care is available?

We offer three viable child care options

1. Family Child Care Providers

2. On-base child care centers

3. Off-base child centers and homes

  • Military Child Care in Your Neighborhood (MCCYN)
  • Operation Military Child Care (OMCC)

7. Will I get a Wait List number or an indication of how long will it be?

Your number won’t be provided because it’s not an accurate reflection of the time remaining. Every situation is dependent on a variety of factors such as individual priorities, PCS notices and pending renovation projects.

8. How often must I register and why?

Registration must be completed annually. When you complete the annual registration, your child can participate in a wide variety of accredited programs and activities.  The Department of Defense requires children's records to be updated annually or as needed for their health, safety, or well-being.

9. When does my child need a sports physical?

Sports physicals are required annually and must be valid through the sports season.They are required for seasonal competitive sports: baseball, basketball, cheerleading, flag football, soccer, track and field, etc., as well as the youth fitness program.

10. How often do I need to complete a health assessment for my child?

The health assessment is required 30 days from the date of registration. The health assessment is due every three years unless there are changes in your child’s medical condition before then.

11. Are immunizations required to register?

Yes.  Documentation that children have been fully immunized is required to enroll into Child Development Program.  School Age Care children are not required to provide documentation if they are enrolled in a local public school system where proof of currency of vaccination is required.  

12. What if my child needs special accommodations?

A special need is any medical condition and/or allergies identified and annotated by a doctor. It is identified through the completion of a health screening tool during registration. Every child will receive a recommended care plan based on the information presented from the Multi-disciplinary Inclusion Action Team. 

13. Are there exceptions to fees based on total family income for special circumstances?

Yes. Commanders have the authority to grant hardship waivers and must consider the balance of Non-Appropriated Fund (NAF) income and appropriated fund support as they approve waivers. Approved fees must be within fee categories.

14. Are there discounts for multiple children from the same family?

Installation Commanders may authorize up to 20% reduction of fees for additional children of the same family with the exception of contractor employees in Category 9, who do not receive child care fee assistance.

15. * What is available to me if I am retired?

Sports and SKIESUnlimited classes All other services are deemed Child Care. Retirees are allowed to use services on a space available basis and when there are no other eligible users on the Wait List.

16. What types of programs and activities are offered for middle school students and teens?

  • Leadership activities
  • Girls & Guy talk
  • Sports clubs
  • How-to projects
  • Power Hours
  • Technology
  • Leisure activities and special events

17. What does the School Support Services Office do?

The School Liaison Officer works in conjunction with the CYS Division and the local school community to address educational issues involving military children. Through partnering with the local and military community, the School Liaison Officer acts as a communication link between the installation and the surrounding school districts. 

 * Not all programs are offered at every garrison. Please check with your local CYS office to verify availability of programs.


Procedures for School Closing